Terms & Conditions

Effective date: 23 September 2026

These Terms & Conditions ("Terms") govern your use of the Datev0 mobile application and website (together, the "Service"), operated by SSVEE Digitechno ("Datev0", "we", "us"). Datev0 is a wellness and companionship app: a place to talk to people who share your interests and to virtual Companions that listen. By creating an account or using the Service you agree to these Terms and to our Privacy Policy. If you do not agree, do not use the Service.

1. Eligibility — 18+ only

The Service is strictly for adults. You must be at least 18 years old to create an account. We verify age at onboarding via date of birth and may suspend accounts we reasonably believe belong to minors. The Service is intended for users in India.

2. Companions are virtual

Datev0 offers voice and video conversations with Companions. Companions are virtual characters, not real people. They are generated by software (artificial intelligence), even where they have human-like names, voices, faces or personalities, and they will tell you so if you ask. Their responses are generated automatically and may be inaccurate, incomplete or fictional.

Companion conversations are for company, listening and support only. They are not medical, psychological, legal, financial or professional advice, and they are not a treatment for any condition. If you are in crisis, thinking of harming yourself, or need urgent help, please contact Tele-MANAS on 14416 (free, 24×7, Government of India) or your local emergency services. The Service is not a substitute for emergency services or a qualified professional.

3. Connect — talking to real people

Connect lets you discover other users who share your interests and language and who have chosen to be discoverable. You can chat or call another person only after you have sent a connection request and they have accepted it (or the other way round). Either person may withdraw from a connection, block or report the other at any time, from any chat or call. Others only see your first name, interests and language.

When interacting with other users you must not: harass, threaten, stalk or abuse anyone; send sexually explicit, hateful or illegal content; record calls without consent; solicit money or personal financial details; impersonate others; share another person's private information; or attempt to bring minors onto the Service. We may moderate, restrict, suspend or ban accounts that violate these rules, and may report unlawful conduct to authorities.

4. Child safety — zero tolerance

We have zero tolerance for child sexual abuse and exploitation (CSAE). You must not create, upload, share, request or solicit any content that sexualises minors, and must not use the Service to contact, groom or exploit a minor in any way. Any such conduct, whether in chat, on a call, in a profile, or in a conversation with a Companion, results in immediate and permanent termination of the account and is reported to the relevant law-enforcement authorities and child-protection bodies, along with any information we are legally permitted or required to share.

If you encounter such content or suspect a minor is using the Service, report it in-app or write to safety@datev0.com. Reports are reviewed with priority.

5. Your content

You may upload content such as a name, interests, photos and messages ("User Content"). You retain ownership of your User Content and grant us a worldwide, royalty-free licence to host, store, display and process it solely to operate the Service. You are responsible for your User Content. Photos are screened by automated moderation. We may remove content that violates these Terms or applicable law.

6. Coins (virtual currency)

• Voice and video calls use "Coins", a virtual currency. Chat is free.
• During the beta, Coins are free. You receive a welcome bonus when you sign up and a daily bonus while the beta runs. Coins cannot be purchased during the beta. We may change or withdraw bonus amounts at any time.
• Coins have no cash value, are not transferable, cannot be exchanged for money, and are licensed to you, not sold. Coins are not a deposit, investment or gambling product.
• Coins expire 182 days (6 months) after they are credited.
• Per-minute rates are shown before every call. For calls with other people, only the caller is charged, and charging starts when the call is answered.
• We may change call rates and, once purchases launch, Coin prices prospectively; changes never affect Coins you already hold.

7. Payments & refunds

No payments are taken during the beta. When Coin purchases launch, payments will be processed in Indian rupees (INR) by Google Play Billing or by Razorpay, and the following will apply: used Coins are non-refundable; if a purchase fails but money is debited, the amount is reversed by the payment provider, typically within 5–7 business days; and if Coins were charged for a call that failed due to a fault on our side, contact us within 7 days at hello@datev0.com and we will re-credit them after verification. Nothing in this section limits rights you have under applicable consumer-protection law or the app store's refund policies.

8. Acceptable use

You must not: use the Service unlawfully; attempt to hack, overload, scrape or reverse engineer it; use it to generate or spread illegal content; use it for commercial solicitation; harass our staff or other users; create accounts with false age information; or resell access. We may suspend or terminate accounts that break these rules, with forfeiture of remaining Coins where the breach is serious and deliberate.

9. Intellectual property

The Service, including its software, design, Companions and branding, is owned by us or our licensors. Except for your User Content, no rights are transferred to you beyond a personal, non-exclusive, non-transferable licence to use the app.

10. Disclaimers & limitation of liability

The Service is provided "as is". We do not warrant uninterrupted availability, or that Companion responses will be accurate or appropriate for any purpose. To the maximum extent permitted by law, our total liability for any claim arising out of the Service is limited to the amount you paid us in the 6 months preceding the claim. We are not liable for the conduct of other users, though we will act on reports of abuse.

11. Termination and account deletion

You may delete your account at any time from the app (Profile → Delete account) or by following the steps at datev0.com/delete-account. Remaining Coins are forfeited on deletion. We may suspend or terminate the Service or your account for breach of these Terms, unlawful conduct, or where required by law.

12. Governing law & grievances

These Terms are governed by the laws of India; courts at Chennai, Tamil Nadu have exclusive jurisdiction. For complaints or grievances, including under the Information Technology Rules 2021 and the DPDP Act 2023, contact our Grievance Officer at hello@datev0.com. We aim to acknowledge complaints within 72 hours and resolve them within 15 days. For child-safety matters write to safety@datev0.com; for data requests write to privacy@datev0.com.

13. Changes to these Terms

We may update these Terms from time to time. Material changes will be notified in the app or by other reasonable means; continued use after the effective date of a change constitutes acceptance. The current version is always available at datev0.com/terms.